Frequently Asked Questions (FAQ)

🛒 Orders & Shipping

  • Do you offer delivery within Kuwait?

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  • How long does delivery take?

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  • Can I track my order?

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  • How do I change an order date?

    yes you can call us .

  • What payment methods do you accept?

    We accept online payments via credit/debit cards. Cash on delivery may also be available within Kuwait.



🧴 Products

  • Are your products authentic?

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  • Can I use your products during pregnancy or breastfeeding?

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  • Are the skincare products suitable for sensitive skin?

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  • Can I return or exchange a product?

    Yes, you can return a product within 3 days of delivery, as long as it’s unopened and in its original condition.

  • How do I start a return process?

    Simply contact us via WhatsApp or through our “Contact Us” page, and we’ll guide you through the steps.